Privacy policy

1. Who we are

is the operator of this website:

Connector Vietnam
Stegerwaldstraße 17
04318 Leipzig
Germany

Email: contact@vietnatur.de
Website: https://vietnatur.de

2. Comments

When visitors leave comments on our website, we collect the data displayed in the comment form, as well as the visitor’s IP address and the user agent string (to identify the browser) to help detect spam.

An anonymized character string (hash) can be created from your email address and transmitted to the Gravatar service to check whether you are using it. You can find Gravatar’s privacy policy here:
https://automattic.com/privacy/

Once your comment has been approved, your profile picture will be publicly visible.

3. Media

If you upload images to this website as a registered user, you should avoid uploading images with embedded EXIF GPS data. Visitors to this website can download saved images and extract location information.

4. Cookies

Our website uses cookies.

Comment cookies

If you write a comment, your name, e-mail address and website may be saved in cookies. These are for your convenience and are stored for one year.

Login cookies

If you have an account and log in, we set temporary cookies for session management. Login cookies expire after two days, display options cookies after one year.
If you select “Stay logged in”, your login will remain active for two weeks.

Article processing cookies

When an article is edited or published, an additional cookie is stored that does not contain any personal data.

5. Embedded content from other websites

Posts may contain embedded content (e.g. videos, images).
Embedded content behaves as if the visitor had visited the respective external website.

These websites may collect data, set cookies and use tracking services.

6. Collection and processing of personal data in the online store

When you place an order, we record:

  • Name
  • Billing and delivery address
  • E-mail address
  • Telephone number (if provided)
  • Payment information
  • Order data

The processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR for the fulfillment of the contract.

7. Payment service provider

PayPal

Provider:
PayPal (Europe) S.à r.l. et Cie, S.C.A.
22-24 Boulevard Royal
L-2449 Luxembourg

When paying via PayPal, payment data is transmitted to PayPal.
Legal basis: Art. 6 para. 1 lit. b GDPR

Data protection:
https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Stripe

Provider:
Stripe Payments Europe Ltd.
1 Grand Canal Street Lower
Dublin, Ireland

When paying via Stripe, payment data is transmitted to Stripe.
Legal basis: Art. 6 para. 1 lit. b GDPR

Data protection:
https://stripe.com/de/privacy

8. Shipping service provider

To deliver your order, we transmit your delivery address to our shipping service provider (e.g. GLS).

Transmitted are:

  • Name
  • Delivery address
  • E-mail address or telephone number (for shipment tracking), if applicable

Legal basis: Art. 6 para. 1 lit. b GDPR.

9. Google analytics

This website uses Google Analytics (Google Ireland Limited, Dublin, Ireland).

Google Analytics uses cookies to analyze the use of the website.

We only use Google Analytics with activated IP anonymization.

The use takes place exclusively on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR via our cookie banner.

You can revoke your consent at any time.

Further information:
https://policies.google.com/privacy

10. Storage period

We store order data for up to 10 years in accordance with the statutory retention obligations under German commercial and tax law.

Comments are saved so that follow-up comments can be released automatically.

User accounts remain saved until they are deleted.

11. Your rights under the GDPR

You have the right to:

  • Information (Art. 15 GDPR)
  • Rectification (Art. 16 GDPR)
  • Erasure (Art. 17 GDPR)
  • Restriction of processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Revocation of consents granted (Art. 7 para. 3 GDPR)

To exercise your rights, please contact us at:
kontakt@vietnatur.de

12. Right of appeal

You have the right to lodge a complaint with a data protection supervisory authority.

Competent authority for Saxony:

Saxon Data Protection and Transparency Board

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